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How we handle your account information

We collect what we need to run your 222bt account securely — login credentials, payment details from your bKash, Nagad or Rocket transactions, and device identifiers when you switch between mobile and desktop.

Account securityPayment privacyData retentionYour access rightsContact for changes
222bt How we handle your account information
DATA SAFEGUARDS

How we protect what you share

Every piece of account data we hold sits behind encrypted storage, and payment transaction logs are kept separate from your login credentials so a breach in one layer does not expose the other. When you send your bKash, Nagad or Rocket payment, the transaction reference passes through secure API channels; we never ask you to share your mobile banking PIN or OTP with us. Session tokens expire after a period of inactivity, forcing a fresh login if someone else picks up your device. You can revoke access from any previously used device through your account security settings.

Encrypted storage

Account credentials, payment logs and personal identifiers are encrypted at rest using industry-standard algorithms. Our database access is limited to authorised operations staff, and every query is logged for audit.

Cookie controls

We use session cookies to keep you logged in and preference cookies to remember your language and currency choices. No third-party advertising trackers run on 222bt pages.

Retention limits

Active account data stays with us as long as you use the platform. Once you request account closure, we mark your profile for deletion and remove personal identifiers within the timeframe required by financial record-keeping rules.

Your rights

You can request a copy of everything we hold about you, ask us to correct an outdated detail, or submit a deletion request subject to legal retention obligations. Requests are handled through the support channels on this page.

PRIVACY CONTACT

Reach us about your data

If you want to review what information we hold, update a detail, or ask us to delete your account data, our support channels are open. Live chat gets you a response within minutes during peak hours. Email replies typically arrive within a few hours, and our Bangladesh support line is staffed in local time zones so you can ask questions in a familiar context.

Live chat Open the chat widget at the bottom right of any 222bt page and ask for the privacy team. They can pull your account record, confirm what data we store, and start a deletion request if that is what you need.
Email support Send your data request to our support address from the email linked to your account so we can verify it is you. Include your username and a short description of what you need — access, correction or deletion.
Phone line Call our Bangladesh support number if you prefer to speak directly. The agent will verify your account by asking for your registered mobile number and username, then walk you through your data rights and how to request changes.

Common data questions

We collect your mobile number, chosen username, password hash, and the region you access from. When you deposit via bKash, Nagad or Rocket, we log the transaction reference and wallet identifier needed to reconcile the payment, but we never store your mobile banking PIN or OTP codes.

Yes. Contact support through live chat, email or phone and ask for a data export. We will verify your identity using your registered mobile number and username, then send you a summary of your account details, payment logs, and game activity within a few business days.

We retain payment logs for as long as your account is active, plus the period required under financial record-keeping rules in the jurisdictions we operate. Once that retention period expires, transaction records are anonymised. Active account data stays with us until you request closure.

We do not sell your information to advertisers or marketing firms. Payment processors like bKash, Nagad and Rocket receive only the transaction details needed to complete your deposit or withdrawal. We may share anonymised, aggregated data with game providers for operational reporting, but no personal identifiers are included.

Contact support and request account closure. We will deactivate your profile immediately and remove personal identifiers within the timeframe set by financial record-keeping obligations. Transaction logs tied to regulatory requirements are retained in anonymised form after that period. The process typically starts within a day of your request.

We use session cookies to keep you logged in and preference cookies to remember language and currency settings. No third-party advertising trackers run on our pages. You can view, manage and delete cookies through your browser settings at any time; clearing them will log you out and reset your preferences.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.